The new end-to-end digital home lending process can be completed quickly and easily within the ANZ Plus mobile app. It is initially available to eligible owner-occupier applicants in metro New South Wales and Victoria for refinancing, with a competitive variable lending rate of 6.14%.
Maile Carnegie, Group Executive, Australia Retail said: “Owning a home is one of the biggest financial commitments most people will make in their lifetime. We believe the process should help customers to find the right loan for them, as easy and fast as possible.
“Additional features, more complex loan types and insights and tools to help customers own their home sooner will be added over time,” Ms Carnegie said.
The ANZ Plus home lending process provides customers with an up-to-date value of their home up front, a fast approval process, access to expert coaches, the ability to track settlement from start to finish and in-app access to a redraw facility.
Alongside home lending, additional features for the ANZ Plus transact and save products have also been released. These include secure in-app video chat with an ANZ Plus Coach, the ability to securely transfer high-value payments and a default block on screen sharing inside the app to provide additional protection from scams.
“This is the first in a series of capabilities being rolled out over coming months to enhance scam protection for customers. We’re continuously working to build and deliver innovative ways to make banking safer, by putting practical tools into our customers’ hands,” Ms Carnegie said.
Built by ANZ, ANZ Plus continues to be one of the fastest growing digital banking platforms in Australia, with more than $10 billion in deposits and 500,000 customers, 37% of whom are new to ANZ.