Bupa tops-up cashback to $395 million

26 September, 2023

Bupa has today announced a cashback top-up of $75 million, taking the amount that will be returned to eligible members to $395 million, with many receiving it ahead of Christmas.

The $395 million total cashback includes the extra $75 million announced today, and Bupa’s cashback of $320 million committed to in June this year.

Bupa will begin paying the cashback in November, with Bupa’s 1.8 million eligible policyholders to receive between $47 and $344, depending on their policy.

Bupa Health Insurance Managing Director Chris Carroll said members would receive the money at a time of year when household expenditure usually increased, especially against the backdrop of high inflationary pressures.

“We’re topping up our members’ cashback to a total of $395 million which we hope will support them through the current cost of living challenges, and with their health and wellbeing,” he said.

“The money will go directly into our members’ bank accounts, giving them more choice to use the money in a way that is most valuable to them.”

Bupa’s total announced financial support to customers since the pandemic started is $1.35 billion through cashbacks, premium deferrals, financial assistance for impacted customers and other support programs.

The cashback is part of Bupa’s cost of living support and COVID-19 related savings.

This latest cashback will be available to all domestic Australian resident policyholders who had domestic private health cover with Bupa for a minimum of three months between 1 July 2022 and 30 June 2023.

Mr Carroll said all members needed to do was check their bank details were up to date.

“The money will be paid using the same bank details from the previous cashbacks, so I encourage our members to make sure their details are up to date with us,” he said.

/Public Release.