Key points
- Commonwealth Bank commits to maintaining Australia’s largest network of 281 regional branches with an extension of its regional branch closure moratorium through to at least December 2030.
- $140 million to improve branches across Australia, reduce wait times and improve access to lenders, specialist and business bankers in branches, including metro locations.
- CommBank will continue to provide widespread access to cash through the largest network of over 1,700 bank-owned ATMs and branches across the country.
- Ongoing investment in Australia’s leading personalised digital services, with more than 9.6 million app users.
Commonwealth Bank today committed to keep all its regional bank branches open into the next decade, as part of a comprehensive plan to maintain Australia’s largest banking network.
CommBank was the first bank to make a regional branch commitment in February 2023 and now that extends until at least December 2030, providing certainty for regional communities.
CommBank is investing across all banking services, with a commitment to its branch network, Australia’s largest cash and ATM network and continued enhancements to personalised digital banking services.
$140 million will be invested in FY27 to deliver upgrades across Australia’s biggest branch network, with a focus on more responsive and more personal branch service and more convenient access to specialist support.
Commonwealth Bank CEO Matt Comyn said the bank will give customers, local businesses and communities long-term certainty that the banking they trust will remain in place.
