The Council’s phone system is currently facing challenges due to an exceptionally high volume of calls, which is causing frequent call dropouts. Steps are being taken to address this situation, although it may require some time to fully rectify the problem.
In response, the Council has set up temporary mobile phone numbers for its various business units. This initiative is intended to ensure uninterrupted communication, allowing residents to reach the correct department without experiencing call dropouts. The designated temporary mobile numbers for each business unit are as follows:
Number | Council Business Unit |
0408 867 640 | Corporate & Community Service including Rates |
0437 345 205 | Utilities – Water, Sewer & Waste |
0475 722 972 | Utilities – Water, Sewer & Waste |
0497 841 814 | Planning & Environment |
0487 128 382 | Operations – Parks, Sporting Fields & Cemeteries |
0408 038 671 | Operations |
0473 617 117 | Operations – Roads & Storm Water |
0474 654 196 | Aquatic Centre |
0456 089 666 | Visitor Information Centre |
0475 698 495 | Library |
0477 743 498 | Art Gallery |
0448 643 876 | Executive Services |
Residents are firstly encouraged to call Customer Services at 02 4823 4444 and resort to these mobile numbers only if they experience a call dropout. The Council is grateful for the community’s patience as they work through these communication challenges.
