Customer Service Centres reopen next week


Our Customer Service Centres at Hastings, Mornington and Rosebud will reopen for limited services on Monday 30 November, 8.30am – 5pm.

Customer Service staff can assist you with:

  • payments
  • animal registrations
  • general enquiries.

Only customer service staff are working on site, all other departments are continuing to work remotely.

If you wish to speak to a staff member, please call 1300 850 600.

Customer Service locations

Hastings: 21 Marine Parade

Mornington: 2 Queen Street (enter via Vancouver Street)

Rosebud: 90 Besgrove Street

Somerville Customer Service Centre is too small to allow for safe social distancing and will remain closed for now.

Contact Customer Service:

Web chat:

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