Following extensive consultation, the changes are the first major reforms to the Disability Transport Standards (Transport Standards) since their introduction over 20 years ago. Transport users will see improve accessibility and support for independent travel for people living with disability, meaning they can plan and undertake their journeys with a greater level of certainty.
The changes include:
- All public transport information being made available in accessible formats, including timetables and route updates.
- Onboard next-stop information will be available through signage and audio announcements.
- Improvements to passenger safety when boarding public transport, with vertical edge barriers required for portable boarding ramps to allow those who use mobility aids or wheelchairs to get on board more safely.
- More accessible taxi rank spaces for use by wheelchair accessible taxis.
Public transport providers and operators must ensure their staff understand their roles and responsibilities under the Transport Standards.
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