Mornington Peninsula Shire has appointed Metropolis Research to undertake a thorough community satisfaction survey. During July, Metropolis Research will contact residents by telephone and door-to-door visits.
The Community Satisfaction Survey has been designed to assess the Shire’s performance and will identify areas of service improvement.
The survey will involve 400 interviews conducted among a representative sample of residents. Please be assured that your details and individual responses are confidential.
We will NOT email or text residents.
We will NOT ask for your:
- Name
- ABN or tax details
- Home address
- Phone number
- Email address
- Credit card or Eftpos card number
- Banking details
Additional information about door knocking
Metropolis Research officers will be easily identifiable. They will carry an ID card and wear a uniform. They will not enter your home, nor will they ask to use your toilet, ask for a drink, etc.
The survey will take up to 15 minutes to complete and we will use the feedback to assist us in improving our services to the community.
