Kiama Leisure Centre has introduced a range of improvements to help the increasing number of parents enrolling their kids in swimming lessons.
The Leisure Centre has experienced a surge in demand for swimming lessons, reflecting the growing number of young families in our area.
More than 1350 children are already enrolled for 2024.
It’s a pleasing trend given the importance of parents and their children to have confidence they’ll be safe in and around water.
To meet this increased demand, we’ve introduced a range of initiatives to streamline the Swim School experience for our customers.
We’ve also been able to expand our programs while, at the same time improving our instructor-to-student ratio.
Our new continuous enrolment system allows existing customers to seamlessly move between terms without the stress of re-enrolling.
This approach not only streamlines the administrative process for parents but provides consistency in learning for our students.
A further improvement has been the introduction of an online enrolment system, which provides parents greater accessibility and convenience.
We have invested a significant amount of time and effort to implementing our Online Portal, which allows our customers to view, book, and adjust their enrolments at their convenience.
It also helps our Swim School team by freeing them up to focus on enhancing, expanding and delivering our programs, which in turn is also a win for our students.
We encourage anyone interested in joining our program to utilise our online portal, as spaces may become available at any time:
www.kiama.nsw.gov.au/Facilities/Kiama-Leisure-Centre/Online-Portal-Kiama-Leisure-Centre
We’re also working to expand our instructor team to meet the increase in demand and maintain the quality of lessons in the pool space available.
We’re working with organisations such as Royal Life Saving NSW, AUSTSWIM and Swim Australia to recruit instructors, as well as inspire more people to consider becoming a swim teacher.
Finally, we’re reviewing how we manage our waiting lists to ensure we can meet the needs of the increasing number of parents signing their children up for swim lessons.
