Planned Multi-system Outage 17

There is an upcoming planned multi-system outage

Planned outages allow us to update and improve our systems.

Outage

Impacted systems:

• Application Programming Interface (API) services
• my NDIS app
• my NDIS participant portal
• my NDIS provider portal
• myplace participant portal
• myplace provider portal

Start date and time

Saturday 17 May 2025, 04:30 am AEST

Finish date and time

Sunday 18 May 2025, 04:30 pm AEST

Outage window

36 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.