Planned Multi-system Outage 24 March 2024

There is an upcoming planned outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  • Application Programming Interface (API) – providers
  • my NDIS app
  • myplace participant portal
  • myplace provider portal

Start date and time

Saturday 23 March AEDT 11:59 pm

Finish date and time

Sunday 24 March AEDT 4 am

Outage window

4 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.

/Public Release. View in full here.