Planned systems updates 3 – 4 April 2026
There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS mobile App
- my NDIS Participant Portal
- my NDIS Provider Portal
- myplace Participant Portal
- myplace Provider Portal
- Digital Partner Portal
- NAPIC Gateway
- Application Programming Interface (API) services
Start date and time
Friday 3 April 2026, 6:30 am AEDT.
Finish date and time
Saturday 4 April 2026, 3:00 pm AEDT.
Outage window
32 hours, 30 minutes.
Planned systems updates 4 – 5 April 2026
There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS mobile App
- my NDIS Participant Portal
- my NDIS Provider Portal
- myplace Participant Portal
- myplace Provider Portal
- Digital Partner Portal
- NAPIC Gateway
- Application Programming Interface (API) services
Start date and time
Saturday 4 April 2026, 10:00 pm AEST.
Finish date and time
Sunday 5 April 2026, 6:30 am AEST.
Outage window
8 hours, 30 minutes.
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.
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