The Qantas Group has opened its new Emergency Procedures Training Centre (EPTC) in Sydney, part of a $100 million investment in pilot and cabin crew training facilities across Qantas and Jetstar.
Located at Qantas’ Mascot campus, the centre will be used to train more than 10,000 Qantas, Jetstar and QantasLink pilots and cabin crew every year.
The 6,300 sqm facility integrates widebody and narrowbody training facilities – replica aircraft cabins equipped with seats and galleys that allow crew to train for different onboard scenarios as well as door trainers for eight different aircraft types, a multi-storey escape slide and rafts, a virtual reality training area and classrooms across two floors.
The centre is one of seven Qantas Group training facilities now in operation across the country, including a new Emergency Procedures Training Centre in Perth, which opened in March.
Seven new flight simulators commenced training pilots in the past 12 months, including the country’s first Airbus A350 simulator in Sydney, A320 simulators to train Qantas and Jetstar pilots and a new Q400 simulator to support QantasLink’s turboprop fleet transition. Upgrades to the Group’s Melbourne facility were also completed during the year.
Qantas Group CEO Vanessa Hudson said the Group’s investment in training its pilots and cabin crew is supporting its fleet and network expansion.
“Our new centre in Sydney brings together new training technology and capability for our pilots and cabin crew across Qantas, Jetstar and QantasLink.” Ms Hudson said.
“These investments allow our crews to train on aircraft types before they arrive in the country, including Qantas’ Project Sunrise A350-1000ULR.
“As the largest aviation skills and training provider in Australia, our teams delivered more than 1.7 million hours of training in the past year and that number will keep growing as we take delivery of more new aircraft and welcome more people to Qantas and Jetstar.”
The expansion of the Group’s training capability comes as Qantas and Jetstar receive more than 200 new aircraft, with 17 arriving in FY26 and up to 31 coming in the next 12 months. This includes Qantas’ first A350-1000ULR aircraft that will connect Australia to London non-stop for the first time ever from October next year.
With these new aircraft arriving, the Group has welcomed more than 4,400 Australia-based operational employees since 2023, with thousands more roles to be created over the coming years.
Vision of new Sydney Emergency Procedures Training Centre here.
