Changes to the Banking Code of Practice as recommended by the Royal Commission will go live tomorrow.
The changes coming into effect, as recommended by Commissioner Hayne in his Final Report, include:
- Ceasing
default interest on agricultural loans while farms are affected by drought or
natural disaster - Ensuring
services to people with limited English and those living in remote areas are
inclusive and accessible - Removing
overdraft and dishonour fees on basic, low fee or no fee accounts for
concession card holders - Guaranteed
features for basic bank accounts.
“The banking industry has been working hard to implement the recommendations of Commissioner Hayne’s final report, which included important changes to the Banking Code of Practice”
Anna Bligh, ABA CEO
In
addition to the Royal Commission recommendations, the industry has also
guaranteed features for basic bank accounts.
Australian Banking Association CEO Anna Bligh said the
industry has fulfilled its commitment to bolstering its Banking Code of
Practice by implementing Commissioner Hayne’s recommendations.
“The banking industry has been working hard to implement
the recommendations of Commissioner Hayne’s final report, which included
important changes to the Banking Code of Practice,” Ms Bligh said.
“Initiatives such as guaranteed features for basic bank
accounts across the industry and ensuring inclusive and accessible services for
people with limited English or who live in a remote area address specific
issues raised by Commissioner Hayne is his final report.
“These changes come into full effect from tomorrow and
will form part of the promises made to customers through the industry’s Banking
Code of Practice.
“These changes to the Code are in addition to a number of
actions already taken by banks as a direct result of the Royal Commission,
including ending fees for no service and a remediation bill topping $5.8
billion in the 12 months since the final report,” she said.
