System Issue: Access And Time-out Issues

We’re aware some Agency systems are experiencing technical issues.

These may include:

  • my NDIS app
  • my NDIS participant portal
  • my NDIS provider portal.

There are reports of access and time-out issues. Refreshing the page may resolve the issue.

Technical staff are working on a fix as a priority.

At this stage, we don’t have a timeframe on when we expect to resolve the issue.

We will update this notice when the issues are fixed.

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