Latest ACCAN News

New Affordable Devices service to help consumers meet costs of connectivity
Consumers welcome Industry Working Group to ensure safe shutdown of 3G networks
Financial Hardship Rules a Welcome Protection for Struggling Consumers
ACCAN Board Announces CEO Departure
Consumers facing domestic and family violence must see better protections
ACCAN Welcomes New NBN Regulation
Telco complaints fall, but still work to do
ACCAN welcomes ACMA position paper on telecommunications safeguards
Direct regulation of financial hardship a step in the right direction
ACCAN awards seven new communications consumer grants
Telco consumers want more from their providers
ACCAN board endorses Voice to Parliament
Telco comparison tool is must for time poor Australians
Direct Debit problem for vulnerable consumers
1 in 5 Australians struggling to pay Telco bill
Retail registration scheme must for Aussie Telcos
Time is right for telco registration scheme
Federal Government set to trial unmetered data in bush
ACCAN endorsement of Consumer Action Law Centre position
Empowering Aussies to Detect Scams
Affordability and digital inclusion measures welcomed by advocates
Telco complaints decrease on average but mobile coverage still concern
Achieving better basics for all during time of significant change
90% of Australians think telcos should offer affordable internet plans
NBN seeks price rise as low income households struggle
Around 900,000 Australian households still don’t have in-home internet
Regional Consumers Benefit from 2022-23 Federal Budget, But Immediate Action on Affordability Needed
ACCAN Board announces Andrew Williams as CEO
ACCAN Welcomes 2021 Regional Telecommunications Review Findings
ACCAN Awarded auDA Foundation Grant to Empower Small Businesses
ACCAN Comments on Telstra’s $2.5 million penalty for customer privacy and public safety failures
Indigenous consumer engagement hearings continue
Indigenous Digital Inclusion Efforts Must Be First Nations Led and Adequately Funded
New research finds nearly three-quarters of Australians want better complaints handling from digital platforms
Regional connectivity debated in House of Representatives
New report highlights need for government and industry action on telco affordability
ACCAN Comments on DIGI Misinformation Complaints Portal
New service supports regional Aussies to solve phone & internet problems
Regional Tech Hub improving digital literacy for rural Australians
New research highlights urgent need to close digital divide for Indigenous communities
ACCC’s effort to improve broadband affordability and consumer compensation commended
Consumers to benefit from extension of NBN Co financial assistance packages
Government finally delivers on ACTCOSS call for free public WiFi network
Small businesses need telco services that are fit for purpose: ACCAN
New complaints data shows customer service issues continue for telcos
Bush communications coalition calls for passage of Telecommunications Reform Package legislation
ACCAN welcomes passage of COVIDSafe app legislation with amendments
ACCAN launches new telco help guides with support of Federal Government