Latest consumer law News

Telstra in court over unconscionable sales to Indigenous consumers
Travel problems top list of COVID-19-related reports
UGL to restore shorter payment terms for small business suppliers
E-commerce businesses pledge to strengthen product safety online
Court finds Jayco misled a consumer but otherwise dismisses ACCC’s case
Penalties to be introduced for unfair contract terms
Health survey sales tricks hurt older Australians: CHOICE Shonkys
Birds Eye’s owners amend ‘Made in Australia’ labelling for frozen fish
ADT Security undertakes to refund customers and remove unfair terms
COVID-19 brings record level of travel-related complaints to Commerce Commission
Trivago loses appeal after misleading consumers over hotel ads
EZ Smile pays penalty for alleged misleading statements on its website
Agrison allegedly misled tractor buyers about warranty and aftersales services
Fuji Xerox in court over alleged unfair contract terms
Law changes needed to tackle market power
Amaysim and Lycamobile pay penalties over ads for ‘unlimited’ mobile plans
First stage quad bike safety measures now mandatory
False testimonials land solar company in hot water
Viagogo to pay $7 million for misleading consumers
Federal Court dismisses case against Employsure
Live Life Alarms pays penalties for allegedly misleading statements on its website
Full Court dismisses ACCC appeal over Woolworths’ ‘compostable’ claims
Consumer groups slam move to remove responsible lending laws
Show salespeople door with a ‘Do Not Knock’ sticker
Call for 2021 Consumer Protection Awards contenders, nominations now open
Short-term rentals check checklist
Back In Motion Physiotherapy to remove alleged unfair contract terms for franchisees
ACT Election 2020: Climate and Energy – achieving a just transition to net zero emissions in ACT
Oscar Wylee penalised $3.5m for ‘buy a pair, give a pair’ charity claims
Putting downward pressure on fuel prices in Tasmania
Wedding no-show and botched birthday bash costs caterer $20,000
Short term rentals – look before you lease
Review of refund rights for Rex regional airline passengers in WA
Competition agencies to coordinate on cross-border investigations
Small businesses navigate pandemic, misconduct and scams
Motor vehicle dealer banned after deceiving owners and business now up for sale
HealthEngine welcomes court decision ending legal proceedings
HealthEngine to pay $2.9 million for misleading reviews and patient referrals
Riverina area urged to be on alert for scammers
Etihad offers refunds for all cancelled flights purchased in Australia
Modernising consumer safeguards for telco services
Decathlon in court for allegedly selling sporting goods which did not comply with safety standards
Service Seeking to pay penalty for misleading online ‘customer’ reviews
Rogue tree lopper to pay more than $22,000 after consumer law conviction
Chrisco undertakes to address concerns about lay-by plans and promotions
Kogan tax time promotion found to be false or misleading
Medibank to pay $5 million in penalties for misrepresentations to members about benefits
Get Gizmo to refund customers charged during cooling off period