Latest consumer law News

Unfair Contract Terms Used In Franchise Agreements
Stronger product safety rules needed, including for online marketplaces
Court finds eHarmony engaged in misleading conduct in relation to automatic renewal and pricing of its subscriptions
Subaru in court for allegedly failing to give independent repairers equal access to car repair information
Federal Court upholds $14m penalty in ACCC case against City Beach
Investors unite to fight James Hardie in court after multibillion-dollar market cap hit
Debt collector Marshall Freeman pays penalties for alleged undue harassment and misleading consumers
Food Labels Must Tell Truth
Stronger Product Safety Standards For E-bikes
EnergyAustralia admits breaching Electricity Retail Code over free power offer delay
Consumer Affairs Ministers reaffirm commitment to strengthening consumer protections and addressing emerging risks
Web Travel Group Ltd faces shareholder class action after $1 billion value wipeout
Misleading and high pressure unsolicited sales practices widespread
Starting or running a business with AI? There are legal risks you can’t afford to ignore
As China bans new cars with unsafe doors, Australia risks becoming a ‘dumping’ ground
Dusk in court over sale of thousands of allegedly non-compliant button battery products
How wellness clinics bend the rules to supply unapproved peptides and anti-ageing injections
Consumers urged to do groundwork on DIY prefabricated pods and buildings
AI Consumer Safety Priorities
From the Commissioner: Looking after your vehicle starts with a licensed mechanic
Origin Energy to refund customers after ACCC investigation
JustAnswer to pay $10m in penalties for misleading pricing representations and misleading affiliation claims
From the Commissioner: Dont lose your consumer rights in the spin cycle
Unfair Trading Tricks And Traps To Be Banned
Lactalis pays penalties over alleged misleading ‘fresh’ milk claims
Seafood country of origin labelling now mandatory for hospitality
New seafood country of origin labelling law starts in hospitality settings
Amazon in court for introducing ads to Prime Video using allegedly unfair contract terms
Online travel agency eDreams pays penalties and gives undertaking over allegedly misleading subscription prices
Stronger powers and double the penalties for world-leading social media law
Online retailer HSK United pays penalties for allegedly misleading pricing and returns policy
ACCC to monitor supermarket compliance with new excessive pricing prohibition
Extreme bond lodgement delays prompt fine for Alkimos agent (Lomax Coastal Realty Pty Ltd)
Time’s running out to book Virgin flight credits before June 30. What are your refund rights?
Address To National Consumer Congress, Sydney
Petbuds automatic self-cleaning cat litter boxes now available on Bunnings, BIG W and Woolworths online marketplaces
Roof Repairer Fined For Failing To Deliver
Address to Ashurst competition and consumer law panel, Sydney
From the Commissioner: Understanding the risks of buying repairable write-offs
Avoid Rogue Tradie
Property manager faces 12-month sentence for stealing $180,000
Minns Labor Government Is Saving Renters Money
Taking Pressure Off Australians
Strengthening Australia’s Fuel Resilience
Shop Smart This Mother’s Day
How court cases against Woolworths and Coles could change the future of shopping in Australia
ACCC investigating retailers making concerning Black Friday claims
Ending Card Surcharges To Help With Cost Of Living