Latest consumer rights News

Consumer Rights Award winners making Australia a more just society
Australian Prime Minister Radio interview – ABC Capricornia Breakfast
Shedding Light On Dark Patterns
Legal victory over Viagogo an important win for Kiwi consumers
Legislation ensuring broad electricity rights passes Parliament
Smart-shopping students urged to compete for $15,000 worth of prizes
Office of Fair Trading recovers more than $13 million for Queensland consumers
Tenancy project, financial counsellor, cruise stories scoop awards
Artificial Intelligence at the centre of World Consumer Rights Day
Consumers urged to pursue their rights
Broken but out of warranty? Your consumer guarantee rights may still apply
Know your consumer rights and stay safe this Christmas
Consumers in focus as 2023 Australian Consumer Survey released
Don’t get stung by scams or parcel delays this shopping season
Fixing retirement villages requires national standard
Jeep distributor to improve complaints handling for consumer guarantee claims
How much is too much to pay upfront?
Nominate a community champion for Consumer Protection Award
Aviation Green Paper open for feedback
Change in CEO won’t fix Qantas’s problems
Nominate a community champion for Consumer Protection Awards
Delivering world-leading mathematics in South Australian public schools
Law Council congratulates winner of the Consumer Rights Award 2023
Supporting Victorians through Independent Mental Health Advocacy
Domestic airline competition at critical juncture
Backyard trading of motor vehicles ends in fine for Thornlie man (Samuel Pihl)
Half a Billion Ratings for TruRating, the Customer Feedback Platform That Was ‘Never Supposed To Happen’
Scam spike in Aboriginal and Torres Strait Islander peoples
Avoid scams while spoiling Mum this Mother’s Day
New round of funding available for consumer rights and work health and safety initiatives
Court dismisses appeals against Mazda judgment
Aboriginal and Torres Strait Islander consumers invited to have their say
Queensland consumers need to be scam aware
Booktopia to pay $6m for misleading statements about consumer guarantee rights
Commission prosecutes The TV Shop, arguing it manipulated ‘customer’ reviews and misled shoppers
New campaign to help pet buyers understand their consumer rights
Get your thinking caps on, 2023 Buy Smart competition is open
ID Support partners with salvation army for NSW-first showcase
Motor vehicle seller fined for unlicensed dealing
Use your consumer rights to avoid post-Christmas disappointment
New legislation to provide affordable water services for New Zealanders
Action plan to meet needs of consumers living with disability
New law to stop online resellers from misleading ticket buyers
Cooking” smart pot that doesn’t actually cook: CHOICE Shonkys
Flowers that don’t deliver: CHOICE Shonkys
Veggies hidden so well we could barely find them: CHOICE Shonkys
Spirit of Disappointment: CHOICE Shonkys