Latest Ombudsman News

Ombudsman welcomes Commonwealth Bank announcement on least cost routing
Bribie Island sushi restaurant operator in court
Brisbane transport company in court
Gold Coast restaurant operators penalised
Government failed public housing residents, report is a wake-up call and must lead to real change
Ombudsman’s office ready to assist with Dairy Code disputes
Enhancing protections for journalists and public sector whistle-blowers
Council adopts Unreasonable Conduct Policy
Noodles chain faces investigation
Ombudsman backs ACCC’s concerns over Woolworths’ PFD tilt
Time for Kelvin Davis to show some leadership
Perth café allegedly falsified pay records
Small business sector demonstrates resilience in COVID crisis: report
Ombudsman welcomes landmark insolvency reforms
Queensland construction company faces Court
Simson urges workers to dob in rogue operators
Politicizing Insurance Inquiry not helping small business: Ombudsman
Ombudsman highlights unfair insurance practices for small business
Protecting jobseekers from bait advertising
ASIC approves changes to AFCA Rules to assist transition of SCT complaints by 31 December 2020 deadline
Industry calls for consistency in Caravan Park Insurance
Insurance market failure a national crisis killing small business: report
Investigation reveals challenges faced by telcos when meeting needs of consumers impacted by family violence
Gold Coast eateries face workplace audits
ACCC issues public warning notice about Unfair Dismissals Direct
Twenty years of corrective services oversight in Western Australia
Café penalised for paying workers in food and drink
Outdated court system is failing small businesses: Ombudsman
Call for transparency more urgent and important than ever
Brisbane fast food business in court
Hobart takeaway food business in court
Faster payments to Victorian small businesses to kick-start economy
Wages recovered for Soul Origin workers
Security services provider signs Enforceable Undertaking
Ombudsman welcomes 30-day payment restoration by CIMIC, UGL
Former real estate agency operators in court
UGL to restore shorter payment terms for small business suppliers
Refreshed Business Funding Guide supports COVID crisis survival
Brisbane fast food outlet in court
Political interference in RTI process laid bare
Women’s health clinic in court
AFCA Member Forums: two years of operations, future of membership experience
Women’s health clinic in court
Drowning travel agents need urgent lifeline as COVID crisis takes toll
Gold Coast restaurant operators face court
30% tax offset would be a game-changer for industry: Ombudsman
Our record on openness and transparency
Secrecy, lack of transparency rampant under Liberal Government