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Latest telco News

  • Latest telco news stories and updates. What is happening today? All recent telco news and developments. Live coverage and timeline of telco. All you need to know about telco.
Laws Passed To Better Protect Telco Consumers
Stronger penalty options to lift telco consumer protections
Telco complaints down but ombudsman referrals still too high
Have your say on stronger protections for telco consumers
Triple Zero Failures Demand Urgent Telco Reform
Telstra Pays $277K After Consumer Fraud Losses
Financial Crimes Squad detectives charge telco employee for allegedly selling customer data to criminal groups
ACMA takes Optus Mobile to court over September 2025 Triple Zero outage
ACMA Publishes Telco Complaint-handling Data
SMS Sender ID Register goes live to help protect Australians from scams
Transparency For Telco Consumers Starts Today
Small businesses and community groups urged to act before SMS changes on 1 July
Compliance Net Tightens On Mobile Number Fraud
Unregistered branded SMS to be labelled ‘Unverified’ from 1 July, ACMA warns
AI Use Accelerates In Telco, Media And Gambling Sectors
Coverage honesty to boost consumer choice
Telcos required to publish outage registers from 30 June
Telco Regulation Review gets rid of outdated bureaucracy
ACMA Asleep At Wheel. Again
Skymesh Breaches Telco Complaint Record-keeping Rules
Regulator takes action after telco fails to uphold TIO decision
Best Telecom ordered to refund customer and uplift complaint handling systems after failing to comply with TIO decision
Optus Announces Networks Leadership Transition
Telco Complaints Data Reveals Varied Consumer Issues
Optus failures show telco must have its license reviewed
Consumers welcome fairer price for spectrum
Fiber Asset Management warned for infrastructure notification failures
ACMA Cancels Phone Numbers Used In Scams
Call To Action For All Organisations Using Branded SMS
Australians report slipping trust and value in communications services
ACMA sets out remaining rules for SMS Sender ID Register participation
Telco service transparency on its way through outage register
ACMA rejects ‘deficient’ protections code – for now
ACMA Releases 2025-26 Work Program
Optus announces new Chief Financial Officer and Chief Information Officer as part of planned leadership transitions
Public interest must come first in spectrum licence debate
More Telco Customers Turning To Ombudsman For Complaint Resolution
Outage Register Needed To Restore Trust In Telcos
Time To Get Ready For New SMS Sender ID Register
Update On Dapto, NSW Tower Issue On 28 September 2025
Buroserv Directed To Comply With Anti-scam Rules
Federal Court approves ACCC orders on inappropriate sales practices
Optus Board Independent Review Appoints Kerry Schott
ACMA Reveals Research Topics For 2025-26
Another Optus triple zero outage – damaging consequences for communities
Optus launches investigation into Triple Zero call failures
Optus Announces Sale of Mobile Tower Infrastructure to Waveconn
Optus strengthens Legal and Compliance leadership with new executive appointment

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