Council services over Christmas and New Year 2022/2023 – Wollongong

Between Christmas and New Year there will be some modifications to Council services and operation hours.

Our Customer Service and Call Centre will be closed from 12noon on Friday 23 December 2022 and will reopen on Tuesday 3 January 2023.

During that time, you can still access our online services to lodge applications, reports or requests and they will be processed from Tuesday 3 January 2023.

For Council-related emergencies only, you can call (02) 4227 7111 and select option 1 to go through to our after-hours service.

Household waste will continue to be collected, as normal, and for waste requests, you can contact Remondis on 1300 362 360 who will be operational on weekdays, excluding public holidays, to respond to customers’ calls regarding damaged bins and missed services.

Below are details of our services over the festive season.

LOCATION

DETAIL

Beaches

All beaches will be open, subject to sea conditions.

Council lifeguards will be at 17 patrolled beaches.

Sundays and Public holidays, 25, 26, and 27 December 2022 and 1 and 2 January 2023 will be patrolled by Surf Life Saving Illawarra.

Botanic Gardens

Open every day except Christmas Day (closed to public).

Open:

  • 7am to 6pm, Monday to Friday
  • 7am to 6.45pm, weekends and public holidays.

Administration office and bookings closed from Friday 23 December 2022 to Monday 2 January 2023.

Community Facilities

Closed from 1pm Friday 23 December and reopens 9am, Tuesday 3 January 2023.

/Public Release. View in full here.