On this page:
- NDIS office hours
- National Contact Centre
- Partner office hours
- Scheduled payments for participants
- Scheduled payment runs for providers
There are some important changes to our normal operating hours this festive season.
NDIS office hours
The NDIA will be reducing its activity from close of business on Friday 22 December 2023 to Monday 1 January 2024. Regular operations will resume on Tuesday 2 January 2024.
We are aware participants may have questions or need help during the festive season so the National Contact Centre will continue to operate to assist with urgent enquiries with the hours of 8am-8pm (local time) Monday to Friday, excluding national holidays.
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