Mornington Peninsula Shire’s four Your Local Connection Points will come to an end by 18 December 2026. This will reduce the cost of running low-use services and frees up resources to improve phone and online support.
The services at Somerville Library, Mornington Peninsula Visitor Information Centre Dromana, Sorrento Community Centre, and Red Hill Village Shopping Centre averaged less than 2 customer visits per day.
From 4 January 2027, Hastings Customer Service Centre will trial longer hours for three months, opening from 9am to 4.30pm, Monday to Friday. The trial brings its opening time forward from 1pm to 9am providing improved accessibility.
Mayor Stephen Batty said the changes would help Council make better use of ratepayer funds.
“We heard from Western Port residents that they want more opportunities to get help in person. Opening Hastings in the morning gives people more time to drop in and speak to someone,” Cr Batty said.
Face-to-face service will continue at Rosebud, Mornington, and Hastings.
