More Queenslanders to get Digital Licence

Minister for Transport and Main Roads The Honourable Mark Bailey
  • Queensland Digital Licence trial begins in Townsville
  • TMR will start customer testing with select groups
  • The app is scheduled to launch to the wider Townsville community next month ahead of the state-wide rollout

Queensland’s Digital Licence rollout is entering an exciting new phase with Townsville residents trying out the new technology.

The system which is the first of its kind used in Australia has been provided to a select group of customers to trial. They’ll be providing feedback on their app experience before it’s made available to the wider community next month.

The Department of Transport and Main Roads has prioritised safety and security in developing the Digital Licence. Rigorous testing has been carried out over several months to give Queenslander confidence that their data and privacy is secure.

The app has been completely redesigned to meet international standards. This means customers will be able to use their Digital Licence around the world. The technology is compatible with systems used in the European Union and parts of North America.

More than 700 people and 120 businesses were part of the initial pilot on the Fraser Coast. Their experience and comments were used by the department to make improvements to the app.

Further feedback during this next phase will help to identify any areas for further improvement before the state-wide rollout begins later this year.

The first groups to access the trial include:

  • Townsville Chamber of Commerce
  • Townsville Liquor Accords
  • Local, State and Federal Government agencies
  • Significant local businesses and industry groups
  • Palm Island and indigenous community representatives.

Townsville residents will be able to access their Digital Licence as their postcode is added to the trial over the coming weeks. The service is available to anyone who has a Queensland driver licence, marine licence, or photo identification card.

Quotes attributable to the Transport and Main Roads Minister Mark Bailey:

“This is an exciting next step for the Queensland Digital Licence, which I know many people are looking forward to.

“The app has been designed by Queenslanders, for Queenslanders. We have made sure that communities are involved at every step of the project, from selecting the developer, through to design and testing.

“Since inception we have taken the time and put in the effort to make sure that we aren’t just delivering the best digital licence but the safest as well.

“If you run a business or organisation which needs to verify your customers’ information, such as age, date of birth, address, driver licence status or more, it can all be done from the palm of your hand.”

Quotes attributable to the Member for Townsville Scott Stewart:

“What a fantastic opportunity for our city, I know many of us have been looking forward to the launch of this app and getting the chance to test it out

“This is a hassle-free way for Queenslanders to store their licences on their phones and leave the wallet at home.”

Quotes attributable to the Member for Mundingburra Les Walker:

“Townsville has such a large population, it also has the biggest group of young people outside of Southeast Queensland, this has made our region the prime spot to begin the rollout.

“Security and privacy are a top priority for the project. Your private information is stored safely and securely and is encrypted on your device.”

Quotes attributable to the Member for Thuringowa Aaron Harper:

“Soon all Townsville residents will be able to download and use the app, making their everyday lives smoother and simpler.

“We partnered with two local Queensland companies, Code Heroes and Aliva, as well as TMR, to deliver the solution, and we are very excited to show the State what we’ve been working on.”

Thales quotes:

“Thales is proud to be partnered with the Department of Transport and Main Roads (TMR) to deliver Queenslanders their first digital driver licence.

“Queensland legislation has been updated so that the digital version of these credentials is the same as the physical version.”

/Public Release. View in full here.