We will provide you with an update as soon as a reopening date has been confirmed.
What happens to my bookings?
All active bookings for any of our services from 8pm Thursday 5 August to Thursday 12 August will be cancelled.
We will be applying credits to your account if you paid for a class online.
There is nothing you need to do; the credit will appear in the ‘My Purchases’ section of the online portal.
What’s happening with my membership or visit pass?
All memberships will automatically be paused for the duration of the closure.
Direct debit members
You will receive a credit on your account.
Your current expiry date will be adjusted to reflect the period of closure.
Visit pass holders
Your visit pass expiry dates will be extended to cover the period of the closure.
What’s happening with swimming lessons?
All swimming lessons from Friday 6 August to Thursday 12 August will be cancelled and a credit will be applied to your account.
Once we are able to reopen we hope to return to our phased return of swimming lessons; however we will provide you with more information when it is available.