Latest Australian Financial Complaints Authority News

Financial services misconduct compensation scheme up and running
Financial services misconduct compensation scheme to start from 2 April 2024
QBE and IAG show no mercy in cost-of-living crisis
Economics Committee probe into insurers’ responses to 2022 flood claims: hearings begin
ICA and insurers host forums to support south east Queenslanders
TRANSCRIPT: Banking announcement to fight scams, small business conditions
Transition of Life Insurance Code of Practice
AFCA introduces flexible public holiday leave and Women’s Health Leave
Albanese Government passes major Hayne Royal Commission recommendations
Law Council congratulates winner of the Consumer Rights Award 2023
Victory at last for victims of financial misconduct
AFCA reaffirms support of the Voice to Parliament?
Ensuring external dispute resolution for consumers of financial services
Consumers sent 17,000 complaints to AFCA during pandemic
Shail Singh named AFCA’s Lead Ombudsman, Investments and Advice
Insurance information session for River Murray flood
APRA and AFCA sign Memorandum of Understanding
Gerard Brody joins AFCA’s independent board
AFCA named one of Australia’s best places to work
ICA commissions external review of 2022 flood response
AFCA reappoints Chief Ombudsman, as compensation passes $1 billion
Binance Australia Derivatives – AFS licence cancelled
AFCA welcomes investment in anti-scam technology
AFCA opens consultation on proposed Rules changes
‘It’s time’ for long overdue consumer protections
FSC welcomes finalisation of the Compensation Scheme of Last Resort and Financial Accountability Regime
AFCA welcomes latest initiative on scams
Personal Insolvency Roundtable first step to bankruptcy reform
AFCA receives over 2000 complaints in year since SEQ/NSW floods
ASIC bans unlicensed individual from financial services for eight years
AFCA welcomes additional measures to thwart spoofing scams
AFCA welcomes new scams initiatives
Home finance companies and directors to pay $150,000 for failing to cooperate with AFCA
21 Australian Credit Licenses Cancelled or Suspended by ASIC
AFCA launches its Reflect Reconciliation Action Plan
ASIC suspends AFS licence of Quantum Funds Management Limited
Insurers to visit flood-impacted Echuca for community meeting on frequently asked insurance questions
ASIC cancels AFS licence of Ruchir Mukund Sayani
Australians send 300,000 complaints to AFCA in 4 years
Insurers to visit flood-impacted Rochester for community meeting on frequently asked insurance questions
AFCA COO recognised in Not-for-Profit Executive awards
ACCC pays tribute to Delia Rickard, welcomes Catriona Lowe as Deputy Chair
Timeshare company Ultiqa penalised $900,000 by Federal Court
ASIC bans Sydney-based director for three years over refusal or failure to pay AFCA determinations
ASIC cancels AFS licence of CMH Financial Group Pty Ltd
Hayne Royal Commission recommendations advanced
AFCA receives over 900 complaints after SEQ/NSW floods
FSC Statement on Compensation Scheme of Last Resort