Since the first opening 2013, Service NSW has assisted more than 174 million customers in store, by phone and online. Over 4.3 million MyServiceNSW Accounts have been created.
Hundreds of government services are accessible through Service NSW, including driver’s licences, NSW Seniors Cards and birth certificates.
Customers can also make an appointment with a Cost of Living specialist and potentially save hundreds of dollars. Two Service NSW buses also service remote areas that don’t have access to a centre.
Minister for Customer Service Victor Dominello said Service NSW has transformed how the customer interacts with government, by creating a one-stop shop for registrations, licences and cost of living savings.
“Gone are the bad old days of waiting in long queues and rushing all over town to get things done. The customer is now front and centre of service delivery and we have more to do,” Mr Dominello said.
Find out more about the government services accessible through Service NSW
