Air New Zealand’s busiest period in two years is about to take flight, with more than 670,000 customers booked to travel over the next two weeks.
More than 170,000 customers will be flying on Air New Zealand’s international network, including many Kiwis jetting off overseas as routes like Honolulu and Houston get up and running again.
Travel across the Tasman is also popular, as from this week the airline is back flying to all nine Australian ports.
Air New Zealand Chief Customer and Sales Officer Leanne Geraghty says it’s fantastic to see international travel ramping up, and our domestic schedule back to 100 percent of pre-covid levels, with more than 500,000 customers travelling around Aotearoa.
“We’re excited to get so many customers off to their holiday destinations, but it doesn’t come without its challenges. Much like other businesses around New Zealand, we’re experiencing higher than usual employee sickness. This coupled with tumultuous weather is likely to cause some disruptions across the network over the coming days.
“Our teams are working hard to ensure any disruptions are as minimal as possible, and alternative travel arrangements are available”.
During the next two weeks, it’s not only going to be incredibly busy in the air, but in airports as well.
To ensure the journey through the airport is seamless as it can be, the airline is encouraging customers to prepare all their travel documents prior to arriving at the airport, and to allow plenty of time to move through check-in, security and get to the gate.
For those travelling around Aotearoa or with no baggage, the airline recommends they check in using the Air New Zealand mobile app to avoid any queues at kiosks.
Air New Zealand’s contact centre is currently experiencing a high volume of calls and it is recommended that customers check the Air New Zealand travel alerts page for updates and contact centre wait times.
