Many Velocity Frequent Flyer members at risk of losing their points

Australian Frequent Flyer

A large number of Velocity Frequent Flyer members are set to lose their points if they don’t take any action by the 30th of June.

During the COVID-19 pandemic, Virgin Australia’s Velocity program paused all expiration of frequent flyer points. This was a very generous policy and the right thing to do. But the extension on the validity of Velocity Points will shortly come to an end.

From 1 July 2023, Velocity Frequent Flyer points will resume expiring if there has been no activity on a member’s account for two years. This was the airline’s pre-COVID policy, and is still more generous than Qantas Frequent Flyer’s policy where points expire after 18 months of account inactivity.

How Velocity members can ensure their points don’t expire

Velocity Frequent Flyer members who haven’t earned or used any points for more than two years must take action now to avoid losing their hard-earned points balance.

The good news is that Velocity Frequent Flyer makes it very easy to keep your points alive. All that members need to do is earn or redeem at least one Velocity Point by 30 June, 2023. Every time someone earns or uses Velocity Points, this extends the life of their entire points balance for another two years.

Australian Frequent Flyer editor Matt Graham said that the easiest way for Australians to earn Velocity Points is by shopping at 7-Eleven.

“All you need to do is scan your Velocity card when buying a $2 coffee or a bar of chocolate from 7-Eleven. You’ll earn 2 points per dollar spent, which may not sound like much, but that activity will extend the life of your entire Velocity Points balance for another two years,” Mr Graham said.

“You can even earn 250 bonus Velocity Points by

/Public Release.