The Victorian Government is rolling out a team of financial counsellors and community workers in partnership with community organisations to give targeted advice and support to Victorians who need help with their energy bills.
The Minister for Energy, Environment and Climate Change Lily D’Ambrosio today launched key components of the $3.7 million support package, which will help thousands of Victorian households struggling to pay their energy bills.
Debt to energy companies is one of the top three most common sources of financial difficulty raised with financial counsellors and, with many Victorians seeing high bills this winter, it’s vital that support can be accessed.
The suite of programs involves webinars delivered by the Consumer Policy Research Centre and a tailored Energy Assistance and Brokerage Program to help people get the best value energy deal, run by a consortium which includes the Brotherhood of St Laurence, the Australian Energy Foundation and Uniting Vic.
The support is available online and over-the-phone, so Victorians can access this support from home. Financial counselling is available in languages including Arabic, Mandarin, Hindi and Vietnamese. For support call 1800 830
