New performance website showing more data than ever before

Minister for Health, Mental Health and Ambulance Services and Minister for Women The Honourable Shannon Fentiman
  • The updated Queensland Hospital Performance website is now live
  • New data includes state-wide Tier 3 escalations, a hospital’s response to assist in managing local capacity issues.
  • Patient off stretcher times (POST) will also be broken down by month, and reported quarterly.
  • The site also includes additional data on specialist outpatient performances and the number of long-stay patients occupying hospital beds

Queenslanders will have access to more health data with the launch of the new-look and easier-to-navigate Hospital Performance website.

The redesigned site includes information and data that enables consumers to compare the performances of hospitals and health jurisdictions across the state.

Health Minister Shannon Fentiman which includes six additional data points:

  • Monthly Patient Off Stretcher Time (POST)
  • tier 3 escalations, which are designed to help hospitals manage local capacity issues
  • how Queensland compare to other jurisdictions
  • the number of long-stay patients in our hospitals
  • trend information for the number of Specialist Outpatient appointments offered
  • and ambulance response times will now be reported on the Queensland Health performance website

Patient off stretcher times (POST) will be broken down by month and reported each quarter.

The website, launched in 2011, already publishes quarterly data on 106 health facilities across the state on areas including emergency care, elective surgery, and specialist outpatient appointments.

The site also provides information and data on staffing numbers, immunisation rates, nurse-to-patient ratios, and residential aged care summaries.

The site is at

Quotes attributable to the Minister for Health, Mental Health and Ambulance Services Shannon Fentiman:

“This updated site reflects the commitment I made when I became Health Minister, to provide health data that is relevant and easily accessible to Queenslanders.

“I’m very proud of and thankful for the Queensland Health team that has worked so hard for the past few weeks, to make this update happen.

“This new site means people will be able to get more meaningful information about how our system is performing and get a better understanding of the pressures our frontline health staff are facing.

“We know that transparency, scrutiny and feedback help drive service improvements, which is why we make so much data about our health services public.

“The site already publishes more than 120 categories of data that consumers can use to compare hospitals and inform their health care choices.

“There has been a sharp increase in visits to the site in the past year, so I’m pleased we have been able to provide even more data to give Queenslanders insight into the public health system.

“The addition of Tier 3 escalations to the site is very useful in determining not just how busy a hospital is, but also what is being done to manage capacity.

“It is an internal response to ensure resources are appropriately allocated so hospitals continue to provide free, urgent medical treatment and support to patients when they need it most.

“The refreshed website is a precursor to a brand new Hospital Performance website, which will deliver an interactive platform with improved insights and more frequently reported information.

“We have started working on the design of this new site.

“In the meantime, I encourage Queenslanders who want to know how our hospitals are performing to visit the updated site.”

/Public Release. View in full here.