Planned Multi-system Outage 16 June 2024

There is an upcoming planned outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  • Application Programming Interface (API) Services
  • my NDIS app
  • my NDIS participant portal
  • myplace participant portal
  • myplace provider portal

Start date and time

Sunday 16 June 12:01 am AEST

Finish date and time

Sunday 16 June 6 am AEST

Outage window

6 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.

/Public Release. View in full here.