- Hon Matt Doocey
Grieving parents who are coping with stillbirth will be able to register their baby through a dedicated website, Whetūrangitia, Mental Health Minister Matt Doocey says.
“Losing a baby is a deeply traumatic and heartbreaking experience. Before today, on top of dealing with that grief, families had to complete stillborn registrations through a process that was designed for parents welcoming a live birth, which was causing more pain,” Mr Doocey says.
“It is not right that parents had no other option other than to go through this process through SmartStart. There is a stark difference between the two websites. One can feel overly confronting for those experiencing loss, while the other is built specifically to support families who have experienced baby loss.”
Through Whetūrangitia, parents can now register the birth of their stillborn baby, order a birth certificate, and access tailored information and support services.
“It is important that parents can have the option to choose the pathway that feels right for them. Some may prefer to continue using SmartStart, while others may choose to use this new pathway.
“This website was informed by people who have experienced loss. We heard that even small aspects of the process, such as language, imagery, and how information is presented can have a significant impact. That’s why the work has focused on reducing distress, minimising complexity, and creating a better experience for families navigating grief.
“I want to especially acknowledge those who provided input into the bereavement pathway that was recently released, which called for this change.
“Budget 2026 invests $5 million to go further and support implementation of the mental health components of the new pathway. It will ensure parents and families experiencing pregnancy or baby loss have faster access to mental health support.
“This funding will ensure bereaved parents receive coordinated support that matches their needs. Families who need mental health assessment, intervention or ongoing support following a loss will be able to receive it.
“Every year in New Zealand, approximately 700 to 900 families experience perinatal loss, and an additional 13,000 to 15,000 families are affected by miscarriage before 20 weeks. We are committed to ensuring those people who have experienced loss, have the support they need.
“Today’s change is a simple but meaningful way to reduce harm and show compassion at one of the most difficult times in someone’s life.”
