Latest TIO News

Parramatta Eels Set Sights On NT
Statement on ACMA remedial direction issued to Urban Telecom
Thu-Trang Tran joins the Telecommunications Industry Ombudsman Board
Statement On Tangerine Telecom Data Breach
Phone and internet complaints increase following outage, but year-on-year decline continues
Grab your ticket to Territory AFL games now
Tickets on sale for Darwin’s NRL blockbuster clash
This must be last time Optus cuts off small business
Information for Optus customers following recent whole-of-network outage
Latest quarterly data reveals telco complaints continue decline, problems with Internet fault testing emerge
Three Territory AFL games locked in for next three years
Territory Eels to face Dolphins in Top End showdown
Alannah & Madeline Foundation Launches Trauma-Informed Practice Guide for Early Childhood Organisations
Chapel Lane to be redeveloped under new action plan for Darwin City
Action plan launched for Darwin City’s laneways
Statement regarding cancellation of email services
TIO supports move to directly regulate telcos
Red Centre footy fans in for treat this weekend
TIO exercises powers to join multiple telcos to a complaint
TIO report calls for new rules to better protect telco consumers
TIO Stadium welcomes return of International Cricket
Gold Coast SUNS touch down for back-to-back Darwin clashes
Internet problems persist for telco consumers, TIO results steady against previous quarter
Review reveals financial hardship complaints to the TIO remain steady
Catch all ‘Territory’ Eels action this week
Meet your NRL heroes in Territory
TIO makes the case to lead world-first Ombudsman service for digital platform complaints
Maha Krishnapillai joins the Telecommunications Industry Ombudsman Board
Time is right for telco registration scheme
TIO Complaints Report: RMIT experts comment on pressure to improve consumer protections
Increase in phone and internet complaints in quarter two shows impact of Optus data breach
Gold Coast SUNS tickets on sale today
Gerard Brody joins Telecommunications Industry Ombudsman Board
Three times AFL fun for Territory this year
Black Friday NRL ticket bonanza!
Phone and internet complaints decline this quarter, with emerging problems
Reappointment of TIO Board member Julie Hamblin
NT NRL fixture locked in for three years
Telco complaints resolved faster but more to do
Telecommunications Industry Ombudsman’s 2022 Independent Review findings released
ACMA takes action against 4 telcos for failing to join ombudsman scheme
TIO report affirms Albanese Government’s Better Connectivity Plan
Updates from QLD, ACCC, Telecommunications Industry Ombudsman and more
Public Statement: Building compliance issues 12 August 2022
“Investigating complaints about essential mobile services” report released
Big weekend of professional sport for Territory
TIO Board Chair Professor Hon. Michael Lavarch AO reappointed for three-year term
Statement on ACMA Federal Court action against Limni Enterprises Pty Ltd