Commonwealth Bank (CBA) has appointed proud Kuku-Yalanji, Goorimpul and Torres Strait Islander man Mitchell Heritage as newly appointed Executive Manager, Indigenous Business Products.
Mr Heritage, who grew up on Meanjin Country in Queensland, joins CBA’s growing Indigenous Business Banking team and CBA’s IGNITE community of more than 120 culturally trained business banking specialists who are focused on delivering exceptional banking experiences for Indigenous business customers.
Mr Heritage brings more than 15 years’ experience, most recently as a Senior Product Owner in CBA’s Home Buying business. He has experience in both investment and retail banking and hopes that his customer-focused delivery will accelerate the vital work happening within Indigenous Business Banking.
CBA Executive General Manager Business Banking Rebecca Warren said Mr Heritage would be instrumental in delivering CBA’s Indigenous Business Banking Growth Strategy and business banking commitments under CBA’s Reconciliation Action Plan.
“Mr Heritage joins a team of dedicated business banking specialists who are committed to building strong relationships with Indigenous businesses and communities to build the best products and services to meet our Indigenous business customers’ needs,” Ms Warren said.
“We’re excited to expand the Indigenous Business Banking team to continuously improve CBA’s product offering and processes to optimise our overall experiences for Indigenous customers.
“I am really proud of our Indigenous Business Banking offering, including our Indigenous Business Line and Concierge to streamline access to a range of financial solutions to assist Indigenous businesses to accelerate growth. In addition, our collaboration with Supply Nation to deliver our Indigenous Business Education Series allows us to give back to the Indigenous business sector.
“Mitchell’s experience in home buying enables Indigenous Business Banking to really amplify and expand our offering and support Indigenous businesses seeking home ownership opportunities. We are absolutely committed to building a holistic offering that is targeted to enable business growth and generational wealth.
“Mitchell has a deep passion for our Indigenous communities, businesses and employees and that is demonstrated by the leadership, energy and commitment he brings to work every day,” Ms Warren said.
Mr Heritage has been committed to driving better outcomes for First Nations businesses and communities since he first joined CBA as a School Based Trainee at 14 years old.
“Working at CBA has enabled me to build my skillset to a point where I can really make a difference, I am particularly keen to support home ownership opportunities for Indigenous businesses,” Mr Heritage said.
“This role is the perfect opportunity for me to bring these things together and allows me to continue to support First Nations people. Indigenous Business Banking is an incredibly important space for CBA and our communities and I’m extremely excited to be a part of the work we are doing.”
To contact CBA’s Indigenous Business Line and Concierge please call: 1300 096 394
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