Council Urges More Timely Communication with Parents Amid Bus Disruptions

The ACT’s peak body for public school parents is deeply concerned over rising incidents of violence against bus drivers. We’re really disappointed to see school students taking the blame for what is a broader community issue.

Canberra parents are very appreciative of the essential service bus drivers provide and fully support the right to a safe workplace, however today’s cancellations have highlighted a significant need for more notice of disruptions to ensure student safety and continuity of transport. 

“Parents are trusting Transport Canberra to get their children to school,” said ACT Council of P&C Associations Executive Officer Veronica Elliott. Today’s disruption left many Canberra students stranded.

“Our students are vulnerable transport users and leaving families without notice to make alternative arrangements has caused unnecessary hardship and anxiety, particularly as many high school and college students are sitting exams today.” 

With some parents not receiving the notification in time, or at all, students were left to navigate the sudden lack of service without the necessary skills or resources to arrange alternatives. The lack of timely information affected parents’ ability to secure safe transportation for their children, creating additional pressure for families and students. 

“Occupational violence is unacceptable, and our bus drivers deserve a safe work environment,” Ms. Elliott said. Frontline service providers are experiencing increased levels of violence in their workplace from a range of community members.

“However, it is equally unacceptable for students to be left stranded without adequate time to make other arrangements. With more notice, parents could have prepared for this disruption and ensured their children’s safe arrival at school.” 

The ACT Council of P&C Associations urges Transport Canberra to develop constructive strategies to respond to and prioritise the safety and well-being of both drivers and students. We need to avoid vulnerable users being left without essential transportation.

Published Friday 15 November 2024

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