New Westpac scam prevention centre welcomed

Australian Treasury

Protecting Australians from scammers is a key priority for the Albanese Government.

We’ve said we’ll work with banks and other industries to find better ways to keep Australians’ data safe and respond to emerging threats.

That’s why the Government welcomes Westpac’s new state‑of‑the‑art fraud prevention centre, located in Western Sydney.

Today Assistant Treasurer and Minister for Financial Services Stephen Jones joined Westpac CEO Peter King in Paramatta today to officially open the new hub.

Occupying eight floors of the bank’s new Parramatta Square precinct, the Fraud Prevention Centre brings together 540 financial crime specialists dedicated to helping detect and prevent scams and fraud.

The centre will play a key role in educating customers to help them protect themselves and their money.

It will also be working closely with working closely with law enforcement, regulators and industry peers to identify and report scammers and fraudsters.

Quotes attributable to Assistant Treasurer Stephen Jones:

“This is exactly what the Albanese Government wants to see from our banks.

“I welcome not only the commitment from Westpac to prioritise protecting its own customers, but also its proactive approach to working with others.

“Combatting scams is something the Government takes extremely seriously, but we know we can’t do it alone.

“Working together, sharing information and experiences in real time, is the best way to protect customers and keep the scammers at bay.”

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