Plan Managers And Support Coordinators Obligations

The NDIA and NDIS Quality and Safeguards Commission is writing jointly to all plan managers and support coordinators who support participants to remind them of their obligations to:

NDIS plan managers and support coordinators play a significant role supporting participants to spend their plan appropriately. They enable participants to use their supports in the most efficient and effective manner.

But while most of them do the right thing, we know sometimes, some do not. Plan managers and support coordinators that have the best interests of participants at heart should not need to compete with these unethical and criminal entities.

We want NDIS participants to receive the best support possible and to ensure every dollar we have goes towards delivering services that make a difference.

We have zero tolerance for plan managers or support coordinators engaging in malicious behaviours and are progressively removing them, and their networks from the NDIS.

We are also referring them to law enforcement agencies.

Plan managers and support coordinators that have the best interests of participants at heart should not need to compete with unethical and criminal entities.

We recognise those plan managers and support coordinators who are supporting participants, often in challenging circumstances, and who do the right thing.

/Public Release. View in full here.