There is an upcoming planned multi-system outage.
Planned outages allow us to update and improve our systems.
Outage
Impacted systems:
- Application Programming Interface (API) services
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
Start date and time
Saturday 9 August 2025, 12:01 am AEST
Finish date and time
Sunday 10 August 2025, 04:30 pm AEST
Outage window
40.5 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.
/Public Release. View in full here.
