Planned Systems Outage 9

There is an upcoming planned multi-system outage.

Planned outages allow us to update and improve our systems.

Outage

Impacted systems:

• Application Programming Interface (API) services
• my NDIS app
• my NDIS participant portal
• my NDIS provider portal
• myplace participant portal
• myplace provider portal

Start date and time

Saturday 9 August 2025, 12:01 am AEST

Finish date and time

Sunday 10 August 2025, 04:30 pm AEST

Outage window

40.5 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.