Publican fined over refusal to serve woman with assistance dog at Dubbo, NSW

A man has been fined after a woman – accompanied by her assistance dog – was refused service at a Dubbo hotel earlier this month.

About 2pm on Tuesday 1 December 2020, officers attached to Orana Mid-Western Police District received complaints that a 75-year-old woman, who was with her registered assistance dog, had been requested to leave the business on Macquarie Street, Dubbo.

Police were told the woman was in line to order a meal from the bistro around 1pm, when she was approached by two staff members of the hotel.

Witnesses told officers the woman was questioned about the presence of the dog and refused service.

Following inquiries, a 56-year-old man was yesterday (Thursday 10 December 2020), issued with an infringement notice for deny an assistance animal entry to public building, under Section 59 of the Companion Animals Act, 1998.

/Public Release. View in full here.