- ServiceWA Digital Assist Kiosks to begin operating across regional WA
- Kiosks provide in-person support to sign up to the ServiceWA app and register with the myID app
- The ServiceWA app is the fastest and most convenient way to access a range of State Government offers and rebates
- Cook Labor Government is putting WA first to ensure people have access to cost-of-living support
Regional Western Australians will get extra assistance to claim hundreds of dollars in cost-of-living relief, with ServiceWA Digital Assist Kiosks opening throughout the State.
From Broome to Albany, Geraldton to Collie, kiosks will offer free in-person digital assistance to anyone needing help establishing their Digital ID with myID and setting up the ServiceWA app.
The ServiceWA app is the fastest and most convenient way to access offers like the $100 Fuel Support Payment, and the WA Student Assistance Payment (WASAP), which is giving WA families $150 for kindergarten and primary school students and $250 for high school students.
Building on the success of the program in 2025, more than 20 kiosks are being set up at convenient locations throughout Western Australia including libraries, shopping centres, and schools.
A regional kiosk is available at Bunbury Service Centre every Wednesday from 8.15am to 4.30pm, while one of the first temporary kiosks has opened at Manjimup Public Library, running until 7 August, to assist families in claiming the payments.
With more than half of the kiosks located in the regions and outer metro area, accessing in-person assistance has never been more convenient.
The kiosks are free to attend and no booking is required. Visitors simply are asked to bring their charged smart device with the ServiceWA and myID apps installed, any two Australian identity documents, and their bank details, including BSB and account number.
The $100 Fuel Support Payment is available to anyone with a valid WA driver’s licence. To claim the WASAP, parents and carers need their child’s WA student number which can be found on school reports, NAPLAN results, or school-issued SmartRiders.
Other offers on ServiceWA include a Tackle Shop Rebate, with holders of a current Recreational Fishing from Boat Licence eligible for a $50 rebate on fishing gear, and the Treebate, which offers up to $150 for planting native trees.
For more information on ServiceWA Digital Assist Kiosks, including location and times, visit wa.gov.au/servicewakiosks .
As stated by Education Minister Sabine Winton:
“The Cook Labor Government is committed to providing genuine cost-of-living relief for Western Australian families.
“That’s why we want to make it as easy as possible for every family with school children to claim the WA Student Assistance Payment.
“The ServiceWA app is the fastest way to do this, and these ServiceWA Digital Assist Kiosks have in-person support to assist anyone wanting help to set up their profile.
“We know these payments are providing valuable support for families paying for school supplies, whether it’s buying uniforms, stationery, or other school essentials.”
As stated by Science and Innovation and Regional Development Minister Stephen Dawson:
“The ServiceWA app is a quick and easy way to access cost-of-living relief payments.
“The Cook Labor Government is working to ensure every Western Australian can take full advantage of these offers which is why we are delivering ServiceWA Digital Assist Kiosks in regional and outer metro areas across the State.
“We know how important it is to remove access barriers for people in the regions so they will be able to take full advantage of all the support available.”
As stated by Treasurer and Transport and Major Infrastructure Minister Rita Saffioti:
“We’re proud to be providing hundreds of thousands of Western Australian families with real cost-of-living support through these two payments.
“This support is helping with the cost of getting children to school, travelling to work and appointments, and covering uniforms, stationery, and other school essentials.
“The ServiceWA Digital Assist Kiosks will make it easier for families to access the support available, with free, face-to-face help in their communities.”
