Westpac offers relief options to customers affected by flooding 18 August

Westpac NZ is offering financial support to personal and business customers affected by flooding in the Nelson, Tasman and West Coast regions.

The relief package features a range of possible support options for both business and consumer customers. These may include:

Suspension of principal loan payments for up to three months

  • Deferred payment on business credit cards for up to three months
  • A temporary overdraft facility for business customers

Consumer customers requiring access to term deposit funds should also contact us.

Westpac NZ General Manager of Consumer Banking and Wealth, Ian Hankins, says the bank’s key focus is on ensuring staff and customers are safe and well-supported.

“The extreme weather we’ve seen in these regions has been destructive and our thoughts are with everyone affected,” Mr Hankins says.

“Customers can have peace of mind that we will be there to provide them with support options so they can focus on looking after each other and their property in the meantime.”

Anyone who has been affected should Westpac NZ on 0800 738 691 to discuss their individual needs or drop into a branch and visit us in person, provided it’s safe for them to do so.

/Public Release. View in full here.