Why did Optus keep so much personal information about us for so long?

Key points


  • Optus said it must store data for six years.

  • Telcos are required to hold onto customer data for at least two years after an account is closed.

  • Calls for government to revisit our data storage rules.

After the data breach was disclosed, Optus CEO, Kelly Bayer Rosmarin, said the company was legally required to keep customer data from at least 2017.

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