The Australian Financial Complaints Authority (AFCA) has welcomed the announcement from a major bank that it is working with telco providers to reduce spoofing scams.
“With scammers becoming increasingly sophisticated, organisations from across different industries will need to work together to combat scams and educate the community,” AFCA’s Chief Ombudsman and Chief Executive, David Locke, said.
“We are pleased to see telecommunications providers partnering with financial firms to detect or prevent scams before they cause harm to consumers.”
NAB today announced it has been working with telecommunication providers to reduce scam calls and texts impersonating NAB phone numbers.
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