AMI urges Kiwis to check their insurance after lockdown renovation surge

AMI urges Kiwis to check their insurance after lockdown renovation surge

Our AMI team in New Zealand is encouraging Kiwi’s to make sure their home insurance is up to date, especially if they’ve spent lockdown renovating.

Home renovations

After a recent boom in home renovations in New Zealand, Kiwi homeowners could be at risk of underinsurance, according to a nationwide survey by AMI and Ipsos.

The survey revealed that one in three homeowners made major or structural renovations to their home in the past 18 months, yet more than half (54%) did not update their home insurance policy to reflect the changes to their property1.

AMI Executive General Manager Claims, Wayne Tippet, said all homeowners should regularly review their insurance policies to make sure their home and belongings are properly protected. For homeowners who’ve been renovating, that includes checking they have the right cover to protect the extra value they’ve added to their home.

“Lockdowns and international travel restrictions have given more Kiwis the time and budget to spruce up their homes – often making them bigger, more comfortable and more functional for day-to-day living,” Mr Tippet said.

“If you’re extending your home, rebuilding your kitchen, or adding an outdoor feature like a deck or swimming pool, it’s important to contact your insurer to check you have adequate cover for the investments you’re making.

“In fact, checking your insurance cover is something we encourage all our customers to do regularly, to ensure there are no surprises at claims time.”

The AMI research also found:

  • Nearly a quarter (23%) of home renovations cost more than $51,000
  • 15% cost between $31,000 and $50,000
  • 31% cost between $11,000 and $30,000
  • 31% cost less than $10,000.

Bathrooms and kitchens (45% each) were the most popular rooms to renovate, followed by outdoor areas (40%), bedrooms (26%) and lounge rooms (22%).

If you’re extending your home, rebuilding your kitchen, or adding an outdoor feature like a deck or swimming pool, it’s important to contact your insurer to check you have adequate cover for the investments you’re making.

Wayne Tippet

AMI Executive General Manager Claims

The survey also revealed more than half (54%) of renovators did not consider taking out Contract Works Insurance (CWI), and a further 14% admitted to not knowing what CWI is.

Mr Tippet said the purpose of CWI is to protect homes from any unforeseen damage that can occur during renovations.

“Homes undergoing major renovations enter a phase of being less structurally sound, which is why most home insurance policies have exclusions in place when homes are being worked on.

“For example, if you’re extending your home and your builders have covered part of the roof with tarpaulins – your home will be at greater risk of damage if a major rain event or storm passes through your area.

“Contract Works Insurance is there to cover damage caused while your home is structurally more exposed to risks,” said Mr Tippet.

With 62% of renovators saying they plan to make further adjustments to their home in the next year, Mr Tippet hopes homeowners will keep their insurance needs top of mind.

“Renovations – big or small – can be disruptive for families, who often endure tight sleeping arrangements, temporary bathrooms and cooktops for weeks on end while works are carried out.

“Most people will agree that all the fuss and disruption is worth it when the end result adds value to your home and provides more enjoyable living spaces for everyone.

“The emotional investment we make when we renovate can be just as valuable as the financial investment, so having the right cover in place will, at the very least, give you peace of mind that your enhanced slice of heaven is properly protected before, during and after renovations,” said Mr Tippet.

AMI’s top tips for a successful home renovation:

  • Before getting started, plan and cost out the renovations you want to make. Have a realistic budget and allow for extra unexpected costs.

  • Depending on the size and scope of your project obtain professional advice and always use qualified, licensed tradespeople. Ask for help with the consent process if you need it.

  • Consider taking out Contract Works Insurance before the renovations commence. This provides cover for unforeseen damage to your home while the renovations are underway.

  • Before commencing the renovations, check that your home, building and contents insurance is up to date for during the renovations, as well as after.

1 Based on a survey of 536 homeowners, with 170 respondents having renovated their home in the past 18 months. Survey carried out by Ipsos in November 2021.

/Public Release. View in full here.