Concerning data from the Chronic Pain Australia shows nearly three quarters (72%) of chronic pain patients say cost is preventing them from accessing healthcare.
Pharmacy Guild of Australia National President Professor Trent Twomey said community pharmacists are often one of the first and most frequent healthcare professionals people with chronic pain turn to for advice, support and ongoing care.
“Community pharmacists are the most accessible primary healthcare provider, and they are ready to do more to support those living with chronic pain,” said Professor Trent Twomey, National President Pharmacy Guild of Australia.
“Empowering pharmacists to deliver more services means patients can receive advice, medication reviews, support with treatment plans, and referrals when and where they need it. Helping them stay well and avoid unnecessary hospital visits.”
New findings from Chronic Pain Australia’s 2026 National Pain Report: Pain Lives Here reveal the profound impact chronic pain is having on individuals, families and communities across the nation, with many Australians facing significant barriers to diagnosis, treatment and ongoing care.
“This report shows the importance of ensuring Australians have easy access to healthcare, professional advice and support close to home. Community pharmacies are often open when other services are unavailable and provide a vital point of contact for patients seeking help.
“Community pharmacists are uniquely placed to support Australians living with chronic pain because they are accessible, trusted and available without an appointment in more than 6,000 locations across the country.
“Those living with chronic pain need regular, reliable access to healthcare. As a result of Australia’s pharmacy ownership and location rules and the Eighth Community Pharmacy Agreement, community pharmacies are embedded in the communities they serve.
“In more than 330 towns across Australia, the local community pharmacy is the only permanent frontline healthcare provider, ensuring patients can access healthcare advice, medicines and support regardless of their postcode.
“Many Australians visit their local pharmacy every few weeks, creating valuable opportunities for pharmacists to provide advice on medicines, identify potential medication-related issues, support adherence to treatment plans and connect patients with other healthcare professionals when needed.”
Professor Twomey said the report’s findings reinforce the need for a more coordinated and patient-centred approach to chronic pain management.
“No one should feel dismissed or left to navigate chronic pain alone. Community pharmacists are often the healthcare professional patients see most frequently, and they play an important role in helping people better understand and manage their condition.
“Whether it’s reviewing medications, supporting the safe use of pain treatments, providing advice on self-management strategies or helping patients access additional healthcare services, pharmacists are making a meaningful difference every day.
“National Pain Week is an important reminder that pain lives in every community. Community pharmacists are ready to be part of the solution, working alongside patients and other healthcare professionals to deliver the care and support Australians deserve.”
To locate a community pharmacy near you visit Find a Pharmacy.
