Consultation Now Open on Draft Principal Certifier Complaints Policy 2024

Georges River Council

Georges River Council has been advocating for change to legislation concerning construction sites and activities to ensure an accountable and responsive process to better serve the community.

The Certification Campaign began on Monday 22 August 2022 when Council resolved to commence a campaign to lobby the NSW Government for amendments to relevant legislation. On Monday 22 April 2024, the draft Principal Certifier Complaints Policy 2024 was endorsed for public exhibition.

Over the last two years, Council has held workshops to understand community issues in relation to the certification industry and collaborated with the Department of Fair Trading to address these issues through legislative change. These achievements are a testament to Council’s advocacy for accountability and responsive process in construction activity and certification.

“The draft policy is the result of this journey,” explains Georges River Council Mayor, Sam Elmir, “This work is important to Council, and I know it is an issue that has been top-of-mind for our community as well. Participation and feedback are crucial to ensure that the work addresses community issues.”

The policy aims to clarify the roles of various parties involved in managing complaints regarding development sites, including the Principal Certifier, owner, Council, and Building Commission NSW.

This draft policy serves as a foundation to Georges River Council’s Certification Campaign.

The Draft Principal Certifier Complaints Policy 2024 will be on public exhibition from 23 April 2024 to 23 June 2024. Submissions can be made online through Council’s Your Say webpage, or a hard copy can be returned to Council’s Customer Service Centre or Libraries.

/Public Release. View in full here.