Wodonga Council has built on its strong performance in the 2021 annual community satisfaction survey with another positive result in the 2022 results.
The overall performance index score of 68 was in line with the 2021 result, having increased by one index point in the past year, and continues a three-year trend of improvement.
The council performed significantly higher than the Regional Centres group and statewide averages for councils across almost all areas evaluated.
The survey showed art centres and libraries, customer service, appearance of public areas, waste management and recreational facilities continue to be council’s top-performing areas.
Half of residents (49 per cent) rate the value for money they receive from council in infrastructure and services provided to their community as “very good” or “good”. The index score was 61, up one point from 2021 and above the regional and state averages of 53.
Wodonga Mayor Cr Kev Poulton thanked the community for providing the feedback through the survey.
“This is another strong result for the council and I’m pleased to see recognition of the great work staff do for our community,” he said.
“As always, there is much we can take away from these results and councillors will have an active role in tackling those areas where the community has said we need to do better.”
This polling, organised by Local Government Victoria, was undertaken in February and March this year. This is the seventh consecutive year the council has been participating in the state survey. In 2022, 67 of 79 councils took part.
The core performance results form part of the mandated Local Government Performance Framework reporting.
