First report shows early success in scammer crackdown

Australian Treasury

The Albanese government’s commitment to crack down on scams is today backed by a new National Anti-Scam Centre report that shows scam losses are down by 16% in its’ first 4 months of operation.

Today, the Government is releasing the first Quarterly Report of the new National Anti-Scam Centre (NASC).

The NASC launched in July as part of an $86.5 million package to crackdown on scams. It represents the most cohesive partnership between government and industry to date to protect against these criminals.

The release of the report coincides with the start of Scam Awareness Week, which aims to raise awareness so people can better protect themselves.

While scam losses are still significant, the report shows a 16% decrease in losses compared to the same quarter last year. It also reveals that losses from investment scams have declined by 6%, and romance scam losses have declined by 28%.

The quarter ended with reported scam losses of $29.8 million in September 2023, the lowest losses reported in a single month since October 2021.

These figures show the impact of the National Anti-Scam Centre in leading a coordinated government and industry partnership to combat scams.

The report shows a 25% rise in false billing scams that underscore the importance of Australians remaining alert to the threat of scams. As scammers evolve their tactics, the government, industry and consumers need to be vigilant and adapt our responses.

We know that when you take down one scam, others will pop up. That is why the NASC uses fusion cells that act like hit squads to identify and take down scams as they arise. This is an ongoing and long-term piece of work. Consumer awareness and education on scams and how to avoid them is also core to the NASC’s work.

The Albanese Government went to the election with a promise to make Australia an undesirable place for scammers, and we are delivering on that promise.

The Government is also working on tough new industry codes for banks, telcos and digital platforms, which will set clear, robust obligations to protect Australians against scams. This sits alongside the work the Government is doing in delivering on cybersecurity and information privacy to protect Australian households and businesses.

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