Horsham Rural City Council has reopened its customer service desk for people with essential business.
The Civic Centre in Horsham reopened to the public on Tuesday with five people permitted in the foyer and six in the customer service area at any one time.
People needing to meet with planning and building staff are required to call ahead to make an appointment.
Chief Executive Officer Sunil Bhalla said measures would be taken to protect the health and safety of community members and staff as the state continues its Coronavirus precautions.
“We anticipate a gradual, staged reopening of ‘face-to-face’ services—starting with the customer service desk—which will be guided by the National COVID-19 Safe Workplace Principles,” Mr Bhalla said.
“We are installing screens at the customer service counter and there will be portable barriers to ensure the 1.5-metre physical distance between customers.
“Hand sanitiser will be provided and we ask people if they must come in, to pay attention to all signage so we can abide by the four square metres per person rule.”
Residents are reminded that there are other ways to do business for services such as pet registrations, firewood permits, change of details notifications, service requests and building and planning applications available online.
“Give us a call first and talk to one of our friendly Customer Service Officers to see if you really need to come in to the Civic Centre,” Mr Bhalla said.
