Inflated ticket holders at risk of being refused entry to UFC event

WA Department of Mines, Industry Regulation and Safety
  • Inflated UFC tickets contravening WA’s anti-ticket scalping laws may be cancelled
  • Risk of refused entry to fans with tickets sold for more than ten per cent mark-up
  • Advice for ticket holders who have purchased from unauthorised resellers

Consumer Protection is again warning consumers who may have purchased inflated tickets from unauthorised resellers to the upcoming Ultimate Fight Championship (UFC 284) at Perth Arena, that there is a high risk they may be refused entry, or that their tickets will be cancelled.

A number of unauthorised resellers and individuals have sold tickets to the UFC event via websites or classified ad sites such as Gumtree or Facebook Marketplace at much more than the legally allowed ten per cent mark-up in Western Australia.

Consumer Protection is currently investigating whether these individuals or companies selling inflated tickets to the event have breached WA’s ticket scalping laws.

While the investigation is ongoing, consumers should exercise a high degree of caution when purchasing tickets through unauthorised platforms and should only purchase from the UFC directly or Ticketek, who are the authorised and exclusive selling agent for the event on 12 February 2023, or Ticketek’s reselling platform Ticketek Marketplace.

One unauthorised reseller has recently stated on their website that there is a ticket delay, with the release date for physical ticket downloads being pushed to two weeks before the event. There is a risk that these ticket holders may not be granted entry to the event due to Ticketek’s ticket resale restriction under their terms and conditions and if these tickets do not comply with the ticket scalping laws.

Commissioner for Consumer Protection Trish Blake advises eager fans to be wary of spending extra on tickets through unauthorised resellers.

“It is very possible that tickets may not be valid and you could be refused entry to this highly anticipated event, which would be a disappointing outcome and may leave ticket holders out of pocket,” Ms Blake said.

/Public Release. View in full here.